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Shipping Policy

1. CONTINENTAL UNITED STATES ORDERS. All HopGear orders will be processed and confirmed within 3 business days of receipt. Holidays, Saturdays and Sundays are not business days. HopGear observes all federal holidays. Order acknowledgment, confirmation of product availability and shipping tracking information will be provided via e-mail after each order is accepted and processed. All orders will be shipped via UPS, and therefore must be associated with a physical address. HopGear cannot ship to PO boxes or any international addresses.

2. EXPECTED DELIVERY DATES. All dates are estimates and may vary. Standard Ground: 3-7 business days after order processing. 2-3 Day Express: 2-3 business days after order processing. 2-3 Day Express delivery dates do not have guaranteed delivery times and signatures may be required upon delivery. Transit days for ground shipments and 2-3 Day Express deliveries account for business days only, and do not include weekends or holidays


3. STANDARD SHIPPING AND HANDLING RATES. Standard UPS shipping rates apply to all HopGear purchases. Actual rates at time of purchase may vary and will be displayed in your Shopping Cart during the order process. All associated shipping and handling charges will be displayed at the time of Check-Out. Once an order is confirmed and processed, customers will not be subject to any further charges.

4. ADDITIONAL TERMS. HopGear orders will only be processed and shipped to addresses within the United States. HopGear does not ship to APO/FPO addresses. Washington state residents will be charged applicable sales tax. Residents of other jurisdictions may be charged sales tax as required by applicable law. All prices are quoted and all payments must be made in US$. Customer orders will leave the HopGear store in new condition. Risk of loss passes to the customer once packages are delivered to UPS. If orders are damaged during transit, please contact UPS immediately to make a claim.