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Production Clerk

Department: Operations / Production
Reports To: Production Manager
Classification: Non-exempt, Hourly

Summary:
The purpose of this position is to document, track and plan Production activity in Operations, assisting the Production Supervisor and performing as a liaison within the department and between Production and all other functional areas of the company.

Job Qualifications:

  • High School diploma, AA degree preferred.
  • Excellent mathematical, communication and computer skills, be strongly detail oriented and be able to easily multi-task and focus on the task at hand.
  • Should be able to independently initiate, prioritize, and perform or solve work problems and ultimately achieve work objectives and meet deadlines.
  • Written skills are necessary to properly fill out paperwork.
  • Must be able to work independently and as a team member.
  • Must be able to effectively communicate in written and verbal form with co-workers, supervisor and management.
  • Follow written (Standard Operating Procedures -SOP’s, company memos & emails) and verbal instructions.
  • Minimum of six months related experience with demonstrated aptitude to learn on-the-job.
  • Familiarity with plant equipment operation and SOPs.
  • Must be proficient in Microsoft Office (Excel, Word and Outlook).
  • Possess a strong work ethic to positively contribute to the company’s mission, vision, values and environmental policy and quality policy.
  • Must have a positive attitude, support co-workers to obtain desired objectives, and assist others in their contributions.
  • Must be able to learn ERP systems to perform data entry & print reports.
  • Ability to bend, stoop, squat occasionally to frequently.
  • Ability to wear appropriate personal protective equipment (in required areas) for extended periods of time.
  • Ability to adapt to changing paces and processes quickly.
  • Must be able to learn ERP systems to perform data entry & print reports.
  • Attentive to the task and own surroundings.
  • Preferably able to speak Spanish.
  • Food handler’s cards preferred but not required.

Job Duties:

  • Create Production Department time card reports for Finance department on a bi-weekly basis.
  • Enter data and perform calculations and other MS Excel functions to plan small pack production runs.
  • Assist Procurement with data entry of contracting balance as part of Return to Grower payment scheduling.
  • Data entry plan small pack runs.
  • Make adjustments in ERP system with dry-goods, raw hop bale and small pack inventory.
  • Provide administrative support for the Production Supervisor and Production Department.
  • Process all breakdown for raw hop and pellet products.
  • Match invoices with packing slips and submit to Finance.
  • Create Labels for Small Pack.
  • Create production entries for the workers on record for the previous day.
  • Act as First Aid contact in department.
  • Review Production Supervisor’s paperwork to ensure accuracy.
  • Make copies of paperwork required in the Plant (work orders, pick sheets, product logs etc.)
  • Participate in Production and Inventory meetings.
  • Review documents, such as production schedules or work orders to determine personnel or materials requirements or material priorities
  • Confer with department supervision or other personnel to assess progress and discuss needed changes
  • Continuously look for ways to improve process efficiency and notify immediate supervisor of observations and recommendations.
  • Meet with department supervisor and team members to assess progress and discuss needed changes.
  • Notify immediate supervisor if you identify or recommend ways to improve process efficiency.
  • Maintain sanitary and safe work environment.
  • Follow safety requirements.
  • May actively participate on company’s Safety Committee.
  • Ensure that company safety policies as well as federal, state and local safety and environmental regulations are observed.
  • Must have a complete understanding of company’s policies, SOPs, QPs, EPs, HACCP and cGMP to ensure quality, safety, efficiency and sustainability.
  • Must adhere to all company policies.
  • Examine documents, materials, and products and monitor work processes to assess completeness, accuracy and conformance to standards and specifications.
  • Follow all SOPs in a given area.
  • Perform all other duties as assigned by Manager and/or designee.

Strategic Accounts Specialist

Department: Inside Sales / Strategic Accounts
Reports To: Strategic Accounts Manager
Classification: Exempt, Salary

Summary:
The purpose of this position is to provide support to all aspects of Strategic Accounts and assist the Strategic Accounts Manager and the Strategic Accounts Coordinator in order to accomplish the logistical goals of inventory management, report processing, quote and contract amendments, order processing management, involvement of production and packaging, as well as oversight of the shipping coordination of all Strategic Wholesale Accounts. This position is expected to work as a team member of the Strategic Accounts team and will work collaboratively with the departments of Contracts, Operations, Warehousing, Finance and Shipping.

Job Qualifications:

  • Associate’s degree or two years of professional experience in sales, administration, or management.
  • Possess excellent customer service skills, strong communication skills, and the ability to adapt to a changing pace and dynamic work environment.
  • Excellent mathematical, communication and computer skills, and ensure a strong attention to detail.
  • Ability to work under direction, prioritize, and perform or solve work problems and ultimately achieve work objectives and meet deadlines.
  • Must be able to work independently and as a team member.
  • Must be able to effectively communicate in written and verbal form with co-workers, customers, supervisor and management team.
  • Follow written (Standard Operating Procedures -SOP’s, company memos & emails) and verbal Instructions.
  • Have an understanding of the agricultural products brewing products and the processes involved with these industries.
  • Minimum of six months professional work experience with demonstrated aptitude to learn on-the-job.
  • Must be proficient in Microsoft Office (Excel, Word and Outlook).
  • Possess a strong work ethic to positively contribute to the company’s mission, vision, values, environmental policy and quality policy.
  • Must have a positive attitude, support co-workers to obtain desired objectives, and assist others in their contributions.
  • Ability to adapt to changing paces and processes quickly.
  • Must be able to learn ERP systems to perform data entry & print reports.
  • Ability to present ideas in front of a large group.

Job Duties:

  • Provide administrative support involved with order logistics for Strategic Account customers with all shipping needs. Assist with the following shipping logistics:
    • Accurate processing of Strategic Account shipments
    • Maintain current knowledge of pesticide and other quality tests of product before sale also maintain pesticide records for when product ships.
    • Maintain documents of all import agreements and trucking orders.
    • Shipping to customer distribution centers when necessary.
    • Overnight shipping of product with Shipping and Inventory when necessary
  • Work with Shipping and Small Pack teams of product that needs to be produced for delivery.
  • Keep the Director of Strategic Accounts and Shipping informed of all transactions with customers.
  • Inform customers of regular product inventory reports.
  • Work in conjunction with Director of Strategic Accounts and the Strategic Accounts Coordinator in order to mitigate customer concerns and issues.
  • Record, maintain and report inventory information for Strategic Accounts customers
  • Provide input to the Strategic Accounts team on options for future developments regarding hop choices, qualities and substitutions.
  • Report all contract discrepancies to the Finance Department to create a credit memo.
  • Continuously update customer information that qualifies within the Strategic Accounts realm regarding openings/closing of customer locations, change of ownership or sales contact and addresses or billing information.
  • Continuously look for ways to improve process efficiency and notify immediate supervisor of observations and recommendations.
  • Assist with administrative support of the Strategic Accounts customers.
  • Maintain a sanitary and safe work environment.
  • Follow all safety requirements of Yakima Chief – Hop Union.
  • Actively participate on Yakima Chief – Hop Union’s Safety Committee.
  • Must have a complete understand of company’s policies, SOPs, QPs, EPs, HACCP and cGMP to ensure quality, safety, efficiency and sustainability.
  • Ensure that company safety policies as well as federal, state and local safety and environmental regulations are observed.
  • Adhere to all company policies and work with complete integrity in all that is said and done.
  • Examine documents, materials, or products and monitor work processes to assess completeness, accuracy and conformance to standards and specifications.
  • Follow all SOPs in a given area and provide feedback and input where SOPs require updates.
  • Perform all other duties as assigned by Director of Strategic Accounts and/or his/her designee.

Customer Service Specialist

Department: Inside Sales
Classification: Exempt/Salary
Reports To: Director of Inside Sales & Shipping

Summary:
The purpose of this position is to coordinate customer order fulfillment, assist Regional Sales Managers in customer contract inventory management, working as a team with Operations.

Job Qualifications:

  • AA in business preferred but not required.
  • Possess excellent customer service skills.
  • Possess strong communication skills.
  • Must be strongly detail oriented and be able to easily multi-task.
  • Should be able to independently to initiate, prioritize, and perform or solve work problems and ultimately achieve work objectives and meet deadlines.
  • Must be able to work independently and as a team member.
  • Must be able to effectively communicate in written and verbal form with co-workers, supervisor and management.
  • Follow written (Standard Operating Procedures -SOP’s, company memos & emails) and verbal Instructions.
  • Minimum of six months related experience with demonstrated aptitude to learn on-the-job.
  • Familiarity with plant equipment operation and SOPs.
  • Must be proficient in Microsoft Office (Excel, Word and Outlook).
  • Possess a strong work ethic to positively contribute to the company’s mission, vision, values and environmental policy and quality policy.
  • Must have a positive attitude, support co-workers to obtain desired objectives, and assist others in their contributions.
  • Ability to adapt to changing paces and processes quickly.
  • Must be able to learn ERP systems to perform data entry & print reports.
  • Attentive to the task and own surroundings.

Job Duties:

  • Efficiently process customer orders.
  • Assist and guide customers in the maintenance of their contract inventories.
  • Act as a partner to the customer in brewer development regarding hop choices, qualities and substitutions.
  • Inform customers on new products, promotions, and services available within the company.
  • Introduce the company to new customers within the sales region.
  • Continuously update customer information within assigned sales region regarding openings/closing of customer locations, change of ownership or sales contact and addresses or billing information. 
  • Work in conjunction with RSM to resolve customer issues.
  • Keep the Director of Inside Sales and Shipping informed of all customer account activity.
  • Work in conjunction with Finance Department to update account status and information.
  • Maintain current knowledge of pesticide and other quality tests of product before sale.
  • Process documents related to import agreements and trucking orders.
  • Inform customers of the status of shipments and/or issues with accounts, product, etc.
  • Confer with department supervisor or other personnel to assess progress and discuss needed changes
  • Continuously look for ways to improve process efficiency and notify immediate supervisor of observations and recommendations.
  • Meet with department supervisor and team members to assess progress and discuss needed changes.
  • Maintain a sanitary and safe work environment.
  • Follow safety requirements.
  • Actively participate on company’s Safety Committee.
  • Must have a complete understand of company’s policies, SOPs, QPs, EPs, HACCP and cGMP to ensure quality, safety, efficiency and sustainability.
  • Ensure that company safety policies as well as federal, state and local safety and environmental regulations are observed.
  • Follow all instructions from the Manager, shift supervisor and/or assistant supervisor.
  • Must adhere to all company policies.
  • Examine documents, materials, or products and monitor work processes to assess completeness, accuracy and conformance to standards and specifications.
  • Follow all SOPs in a given area.
  • Perform all other duties as assigned by Manager and/or his designee.

Regional Sales Manager - Pacific and Northeast Regions

Department: Sales
Classification: Exempt/Salary
Reports To: Vice President of Sales & Marketing
Based in: Pacific (California) or Northeast

Job Summary:
This position reports to the Vice President of Sales and Marketing. The Regional Sales Manager will be responsible for executing a successful sales strategy, providing world-class customer service, increasing market share and generating profitable revenue within an assigned geography. This is an industry consulting role focused on delivering technical insight, products and services for the fast-growing craft brewing industry. The role requires initiative, organizational skills and willingness to travel throughout the assigned region, while working in a collaborative team environment with the operations, finance, contracts, shipping and marketing departments.  The individual should have experience in the brewing industry, a history of sales and marketing success and be equipped to work in a virtual environment.

Job Qualifications:

  • 3 - 6 years experience in sales with a proven track record managing and growing revenue and profitability.
  • Strong business acumen, a detail orientation and excellent communication skills. 
  • Contract and pricing negotiation skills
  • Positive attitude, optimism and the ability handle adversity with poise and grace
  • The ability to work individually and as part of cross functional teams
  • Microsoft Office suite skills
  • Brewing experience or home brewing background (minimum 1 year)
  • College degree preferred, but not required.

Job Duties:

  • Travel extensively throughout the region to build relationships with new and existing customers.
  • Coordinate sales activities and represent Yakima Chief – Hopunion LLC at association meetings, trade shows and brew festivals.
  • Work directly with select strategic partners to expand sales and execute on channel strategy.
  • Participate in Hop & Brew School, industry events and the hop selection process conducted in Yakima Washington during harvest.
  • Communicate with customers to facilitate the sale of hop products, lab analysis services and downstream extract products.
  • Address complaints, special requests and respond to contract inquiries.
  • Work directly with customers to explore forward contracting options, volume discounts and formulate multi-year hop contracts.
  • Communicate new product opportunities, industry trends and customer feedback to appropriate company staff.
  • Develop and execute a sales and relationship management strategy for the territory.
  • Work with sales and marketing staff to iniate creative marketing and promotional plans.
  • Proactively seek continued education for the beer and hop varieties, brewing techniques and downstream extract products.
  • Enter activities in the company CRM (customer relationship management) tool and update customer information as required.
  • Perform all other duties as assigned by Manager or his designee.

Refrigeration Mechanic

Department: Operations
Classification: Non-exempt, Hourly
Reports To: Pellet Plant Manager

Summary:
Employee performs skilled maintenance, installation, repair and inspection work on complex refrigeration equipment.

Job Qualifications:

  • Experienced in ammonia refrigeration maintenance and trouble-shooting electrical and PLC control systems
  • Practiced in safe work habits
  • Team player with obvious enthusiasm, initiative, and pride in work
  • Self-starters dedicated to continuous quality improvement
  • Proficient in written and verbal communication skills
  • Able to safely replace mechanical and electrical components including motors, motor starters, switches, solenoids, pumps, refrigeration valves, and compressors
  • Able to respond to unplanned breakdowns with a sense of urgency and
  • Able to demonstrate proficiency in troubleshooting techniques.

Job Duties:

  • Fabricate and assemble structural and functional components of refrigeration system, using hand tools, power tools, and welding equipment.
  • Lift and align components into position, using hoist or block and tackle.
  • Drill holes and install mounting brackets and hangers into floor and walls of building.
  • Insulate shells and cabinets of systems.
  • Braze or solder parts to repair defective joints and leaks.
  • Observe and test system operation, using gauges and instruments.
  • Confer with department supervision or other personnel to assess progress and discuss needed changes.
  • Continuously look for ways to improve process efficiency and notify immediate supervisor of observations and recommendations.
  • Meet with department supervisor and team members to assess progress and discuss needed changes.
  • Work in conjunction with Lean Manufacturing Principles in the Pellet Plant.
  • Maintain sanitary and safe work environment.
  • Follow safety requirements.
  • May be asked to participate on company’s Safety Committee.
  • Ensure that company safety policies as well as federal, state and local safety and environmental regulations are observed.
  • Must have a complete understanding of company’s policies, SOPs, QPs, EPs, HACCP and cGMP to ensure quality, safety, efficiency and sustainability.
  • Must adhere to all company policies.
  • Follow all instructions from the Manager, shift supervisor and/or assistant supervisor.
  • Perform all other duties as assigned by Manager and/or Manager’s designee.

Logistics Manager

Yakima Chief-Hopunion seeks to recruit a full-time Logistics Manager. This position is responsible for management and oversight of company logistics including shipping of finished product to customer and company storage facilities globally, receipt of purchased products internationally, and efficient movement of products internally.

Qualifications:

  • BS/BA degree preferred (preferably in Logistics Management, Supply Chain Management or Business Management).
  • Past experience in manufacturing environment with responsibility for logistics.
  • Firm understanding of manufacturing and distribution processes. 
  • Knowledge of lean manufacturing and continuous improvement principles and processes, and a passion for continuous improvement preferred.
  • Experience in shipping, both domestic and international, and/or supply chain management.
  • Prior experience negotiating with vendors. 
  • Understanding and following the product life cycle process.
  • Excellent communication skills (strong verbal and written required).
  • Customer service skills.
  • Travel may be required.
  • Leadership and teamwork skills.
  • Interpersonal skills (ability to effectively work with all levels from hourly to management).
  • Time management and multi-tasking skills.
  • Strong analytical and problem solving skills

Job Duties:

  • Provide management and oversight to all company shipping and transportation logistics.
  • Analyze current shipping and transportation costs for the purpose of achieving optimal efficiency.
  • Ensure that finished products get to customer in a timely and accurate manner.
  • Negotiate with shipping and transportation vendors to get greatest value for the company.
  • Work with Supply Chain Manager and other company personnel to make sure product shipping schedule aligns with production planning.
  • Hire and manage personnel necessary to provide efficient shipping and logistics for the company. 
  • Maintain SOPs, perform routine maintenance to insure system integrity. 
  • Ensure all manufacturing procedures comply with government and ISO standards for food safety and quality.
  • Engage in LEAN and continuous improvement initiatives to improve costs and efficiency throughout our logistics and transportation processes.
  • Manage shipping and logistics for all company locations including Asia, Europe, North America and South America.
  • Assist finance and sales with inventory accounting when necessary.
  • Assure that company safety policies as well as federal, state and local safety and environmental regulations are observed.
  • Must adhere to all company policies.
  • Notify your supervisor if you identify or recommend ways to improve process efficiency.
  • Performs all other duties as assigned by supervisor or his/her designee.