Share It!

Careers

Vice President of Information Technology

The Vice President of Information Technology will provide technology vision and leadership in the development and implementation of the affiliate-wide information technology (IT) program.  The VP of IT will lead the systems team in planning and implementing enterprise information systems to support both distributed and centralized sales and business operations and achieve more effective and cost beneficial enterprise-wide IT operations.  Additionally,

  • Provides strategic and tactical planning, development, evaluation, and coordination of the information and technology systems both domestically and internationally.
  • Facilitates communication between the Executive Team, Executive Committee, management, staff vendors, and other technology resources within the organization.
  • Oversees the back office computer operations of the affiliate management information system, including local area networks and wide-area networks. 
  • Responsible for the management of multiple information and communications systems and projects, including voice, data, imaging, and office automation. 
  • Designs, implements, and evaluates the systems that support end users in the productive use of computer hardware and software.
  • Develops and implements user-training programs.
  • Oversees and evaluates system security and back up procedures. Supervises the Information Systems Director and Systems Manager.

QUALIFICATIONS: 

Minimum of 3 years of experience with increasing responsibilities for management and support of information systems and information technology, direct management of a major IT operation is preferred.  Significant experience in an agricultural setting is desirable, specifically in technology and information systems planning to support sales and business goals.  Experience should also include exposure to both shared and outsourced solutions, as well as support of in-house information and communication systems in a multi-site client-server environment.  Specific experience with practice management, financial management and international management information systems is a plus.  The ideal candidate will also have:

  • Familiarity with desktop, notebook, handheld, and server computer hardware.
  • Familiarity with local and wide area network design, implementation, and operation.
  • Familiarity with operating systems such as Windows, Unix, and Linux.
  • Knowledge of various office productivity software programs such as word processing, databases, spreadsheet programs, and communications software.
  • Familiarity with various computer peripherals such as printers, monitors, modems and other equipment.
  • General knowledge of business processes and their interrelationship gained through three or more years of related experience.
  • Ability to analyze and resolve complex issues, both logical and interpersonal.
  • Effective verbal and written communications skills and effective presentation skills, all geared toward coordination and education.
  • Ability to negotiate and defuse conflict.
  • Self-motivator, independent, cooperative, flexible, creative.
  • Current passport, driver’s license and access to reliable transportation; ability and willingness to travel when necessary. 
  • Requires a bachelor's degree in Computer Science, Business Administration or a related field or equivalent experience.  A Master’s degree in Business Administration or related field is highly desirable.
  • Comprehensive knowledge of:
  • Business principles and techniques of administration, organization, and management to include an in-depth understanding of the key business issues that exist in the agricultural industry. These include, but are not limited to, knowledge of strategic and operational planning, business economics, personnel administration, federal, state and local laws, marketing, financial and cost analysis, trends in the agricultural industry.
  • Data processing methods and procedures, and computer software systems
  • Systems design and development process, including requirements analysis, feasibility studies, software design, programming, pilot testing, installation, evaluation and operational management
  • Business process analysis and redesign
  • Design, management, and operation of managed IT systems
  • Enterprise Resource Planning installation and management.
Proven skills in:
  • Negotiating with vendors, contractors, and others
  • Budget preparation and monitoring
  • Planning and organizing
  • Management and leadership
  • Communication
Demonstrated ability to:
  • Relate to all levels of the user community
  • Be a team player that motivates and educates other team members
  • Plan, implement and support systems in an agricultural environment
  • Set and manage priorities
  • Comprehend complex, technical subjects
  • Translate technical language to lay audiences
  • Link and apply complex technologies to business strategies

RESPONSIBILITIES:

  • Manage the implementation of new affiliate-wide information systems, as needed. 

Budgets/Contracts

  • Approves, coordinates and controls all projects related to selection, acquisition, development and installation of major information systems for the affiliate. Provides advice on evaluation, selection, implementation and maintenance of information systems, ensuring appropriate investment in strategic and operational systems. Evaluates systems to measure their success.
  • Reviews all hardware and software acquisition and maintenance contracts, soliciting involvement and participation of other management team members as appropriate.
  • Develops and maintains corporate policies and standards aimed at maximizing effectiveness and minimizing costs related to the acquisition, implementation and operation of IT systems.
  • Develops, when possible, master purchase or lease agreements for hardware, software, maintenance and telecommunication services.
  • Develops and monitors the approved annual operating and capital budgets for information and technology systems.
  • Maintains contact with IT suppliers and maintains knowledge of current technology, equipment, prices and terms of agreements to minimize the investment required to meet established service levels. Evaluates alternatives, performs appropriate cost benefit analysis, and recommends solutions that maximize effectiveness and minimize costs commensurate with acceptable risks.
  • Manages relationships with vendors for sales, service and support of all information systems and technology. Maintains problem logs, documenting system errors or defects. Serves as the primary contact to software, hardware and network-related vendors, consultants, and partners.

Planning/Policy Development

  • Responsible for the technology vision and planning process that will regularly evaluate existing technology, information systems, and staffing, research new solutions and technologies and recommend changes.
  • Responsible for planning, development, evaluation, coordination and management of the information and technology systems for the affiliate. This includes telephones, data imaging, practice management systems, and office automation.
  • Develops and enforces policy and procedures to ensure the protection of the affiliate’s IT assets and the integrity, security and privacy if information entrusted to or maintained by the affiliate.
  • Oversees the linkage between external technology systems (e.g. vendors, suppliers, growers and other similar organizations) and the affiliate’s IT resources; including systems for electronic data exchange.
  • Recommend changes to software applications based on analysis of their impact to all users requirements.
  • Gather and analyze changing requirements of users and develop effective and feasible ways to satisfy user requirements.

Systems Administration/Reporting

  • Promotes and oversees relationships between the ERP network’s IT resources and external entities (e.g., growers, customers, vendors).
  • Ensures that all information systems and networks operate according to internal standards, external accrediting agency standards, regulatory agencies and legal requirements, including confidentiality.
  • Develops and maintains the systems architecture, defining standards and protocols for data exchange, communications, software and interconnection of ERP network information systems.
  • Coordinates and manages reporting needs and data analysis for the affiliate. Ensures that the gathering, processing, distribution and use of pertinent information required by management to make decisions occur in a timely, accurate and cost effective manner.
  • Manages the system that provides training and support to end users.
  • Ensures that data systems are capable of provision of all pertinent data and statistics as needed. Supports the development of sales, inventory, contract, and product reports as requested.
  • Develop and maintain system recovery plan in the event of power failure, damage to system, etc.
  • Facilitate correction of any system failures, contact point for computer problems.
  • Oversee the development, maintenance, and communication of systems documentation, policies, and procedures.

Training

  • Supervises the development and maintenance of user documentation, including complete user manuals, FAQs and help files.
  • Communicates IS/IT plans, policies and technology trends throughout the organization, including management groups and professional staff.
  • Develop, implement and maintain comprehensive user training program. Provide directly or arrange new user training and advanced training for existing users.
  • Update documentation and on-line help facilities.

Supervision / Staff Coordination

  • Select, train, supervise, evaluate and dismiss, if necessary, the Information Systems Director or Systems Manager.  Assure that the duties and roles assigned to the Information Systems Director and Systems Manager(s) will be performed during vacations, illnesses, and other cases where systems management is not available.
  • Perform other duties as assigned by Chief Financial Officer or his/her designee.

Customer Support Specialist

Yakima Chief - Hopunion (YCH) is seeking a full time Customer Support Specialist. The purpose of this position is to coordinate customer order fulfillment, assist Regional Sales Managers in customer contract inventory management, working as a team with Operations.

Job Qualifications:

  • AA in business preferred but not required.
  • Possess excellent customer service skills.
  • Possess strong communication skills.
  • Must be strongly detail oriented and be able to easily multi-task.
  • Should be able to independently to initiate, prioritize, and perform or solve work problems and ultimately achieve work objectives and meet deadlines.
  • Must be able to work independently and as a team member.
  • Must be able to effectively communicate in written and verbal form with co-workers, supervisor and management.
  • Follow written (Standard Operating Procedures -SOP’s, company memos & emails) and verbal Instructions.
  • Minimum of six months related experience with demonstrated aptitude to learn on-the-job.
  • Familiarity with plant equipment operation and SOPs.
  • Must be proficient in Microsoft Office (Excel, Word and Outlook).
  • Possess a strong work ethic to positively contribute to the company’s mission, vision, values and environmental policy and quality policy.
  • Must have a positive attitude, support co-workers to obtain desired objectives, and assist others in their contributions.
  • Ability to adapt to changing paces and processes quickly.
  • Must be able to learn ERP systems to perform data entry & print reports.
  • Attentive to the task and own surroundings.

Job Duties:

  • Efficiently process customer orders.
  • Assist and guide customers in the maintenance of their contract inventories.
  • Act as a partner to the customer in brewer development regarding hop choices, qualities and substitutions.
  • Inform customers on new products, promotions, and services available within the company.
  • Introduce the company to new customers within the sales region.
  • Continuously update customer information within assigned sales region regarding openings/closing of customer locations, change of ownership or sales contact and addresses or billing information. 
  • Work in conjunction with RSM to resolve customer issues.
  • Keep the Director of Inside Sales and Shipping informed of all customer account activity.
  • Work in conjunction with Finance Department to update account status and information.
  • Maintain current knowledge of pesticide and other quality tests of product before sale.
  • Process documents related to import agreements and trucking orders.
  • Inform customers of the status of shipments and/or issues with accounts, product, etc.
  • Confer with department supervisor or other personnel to assess progress and discuss needed changes
  • Continuously look for ways to improve process efficiency and notify immediate supervisor of observations and recommendations.
  • Meet with department supervisor and team members to assess progress and discuss needed changes.
  • Maintain a sanitary and safe work environment.
  • Follow safety requirements.
  • Actively participate on company’s Safety Committee.
  • Must have a complete understand of company’s policies, SOPs, QPs, EPs, HACCP and cGMP to ensure quality, safety, efficiency and sustainability.
  • Ensure that company safety policies as well as federal, state and local safety and environmental regulations are observed.
  • Follow all instructions from the Manager, shift supervisor and/or assistant supervisor.
  • Perform all other duties as assigned by Manager and/or his designee.
  • Must adhere to all company policies.
  • Examine documents, materials, or products and monitor work processes to assess completeness, accuracy and conformance to standards and specifications.
  • Follow all SOPs in a given area.

Regional Sales Manager

Yakima Chief-Hopunion (YCH) is seeking a driven, bright, energetic Regional Sales Manager to join our rapidly growing team in a fast-paced, consultative environment. This position reports to the Vice President of Sales and Marketing. The role involves executing a successful sales strategy to increase market share within an assigned geography and becoming an ambassador for the brewing industry. The role requires individual initiative, organizational skills and willingness to travel throughout the assigned region, while working in a team environment. The individual should have experience in the brewing industry and sales or marketing experience.

Responsibilities
  • Travel extensively throughout the region to build relationships with new and existing customers.
  • Coordinate sales activities and represent Yakima Chief – Hopunion LLC at association meetings, trade shows and brew festivals.
  • Work directly with select strategic partners to expand sales and execute on channel strategy.
  • Participate in Hop & Brew School and the hop selection process during harvest.
  • Communicate with customers to facilitate the sale of hop products, lab analysis services and downstream extract products.
  • Address complaints, special requests and respond to contract inquiries.
  • Work directly with customers to explore forward contracting options, volume discounts and formulate multi-year hop contracts.
  • Communicate new product opportunities, industry trends and customer feedback to appropriate company staff.
  • Develop and execute a sales and relationship management strategy for the territory.
  • Work with sales and marketing staff to initiate creative marketing and promotional plans.
  • Proactively seek continued education for the beer and hop varieties, brewing techniques and downstream extract products.

Qualifications

  • 3-6 years experience in sales with a proven track record managing and growing revenue and profitability.
  • Strong business acumen and excellent communication skills. 
  • Microsoft Office suite skills
  • Brewing experience or home brewing background (minimum 1 year)
  • College degree preferred, but not required.

Quality Systems Specialist

Yakima Chief-Hopunion (YCH) is seeking a skilled and passionate lover of beer, hops and documentation to join our quality team as the overseer of our ISO 9001 and 14001 systems.

Job Description

The Quality Systems Specialist is responsible for implementing, documenting and maintaining quality systems including ISO 9001 and 14001. The specialist works directly with the quality team to develop new quality systems which promote continuous improvement of farming, operations, and service. The ideal candidate excels at establishing best in industry processes across departments, is adept at communicating and promoting a culture of quality and relishes being highly organized while creating a meaningful, productive culture we will come to love.

Job Duties:

  • Actively manage the ISO 9001 quality management system and ISO 14001 environmental management system with full responsibility and authority of both Standards.
  • Work with existing management team in Sunnyside to learn ISO system, develop team and implement ISO in Yakima.
  • Lead transition to new standards for ISO 9001 and 14001.
  • Manage HACCP and cGMP programs in Operations.
  • Lead new initiatives surrounding food safety.
  • Schedule and facilitate internal quality/environmental audits.
  • Participate in customer audits, file customer surveys and maintain customer feedback systems.
  • Participate in appropriate forums to incorporate improvements into quality/environmental management system.
  • Assure proper use of company trademarks and logos.
  • Assure proper maintenance of controlled documents, company-wide.
  • Chair meetings concerning quality/environmental management system, and effectively communicate minutes and information to stakeholders.
  • Lead company training in quality systems and internal audit processes.
  • Assist management and IT with development and tracking of process metrics in all departments, in an effort to facilitate process improvement, reduce costs and support corporate strategic goals.
  • Attend quality-related training programs as part of continuing education.
  • Lead Environmental Aspect teams progressing towards reduction of environmental impact striving for continuous improvement.
  • Manage carbon and water footprint programs in conjunction with Operations.
  • Perform all other duties as assigned by Manager and/or his designee.
  • Must adhere to all company policies.

Job Qualifications:

  • Passion for hops, agriculture, quality, sustainability and brewing.
  • Preferred background in manufacturing, agriculture, brewing, engineering or process improvement with relevant industry experience and academic training.
  • Experience on ISO 9001 Standard and/or ISO 14001 Standard is desired.
  • Lean Manufacturing Training a plus.
  • Demonstrated ability to develop systems; Training or certifications in quality improvement or quality systems desired.
  • Project management skills preferred.
  • Excellent mathematical, communication and computer skills; must be strongly detail oriented.
  • Demonstrated aptitude for leadership and working cross departmentally to create long term system-wide quality improvement.
  • Ability to independently initiate, prioritize, and perform or solve work problems and ultimately achieve work objectives and meet deadlines.
  • Must be able to articulate, both verbally and in writing, appropriate information to vendors, senior management and Board of Directors as well as function in a team leadership capacity.
  • Familiarity with plant equipment operation and SOPs.
  • Must be proficient in Microsoft Office (Excel, Word and Outlook; Access desired).
  • Possess a strong work ethic to positively contribute to the company’s mission, vision, values and environmental and quality policy.
  • Ability to sit/stand/walk for extended periods of time and access stairs and ladders.
  • Ability to bend, stoop, squat occasionally to frequently.
  • Ability to wear appropriate personal protective equipment (in required areas) for extended periods of time.
  • Must be able to learn ERP systems to perform data entry & print reports.
  • Must embrace and nurture a culture of continuous improvement

Marketing Associate

Yakima Chief-Hopunion, a fast paced agricultural company in Yakima, WA is looking to hire a full time Marketing Associate with a strong knowledge and understanding of various marketing strategies and competitive analysis. Applicants for this position will need strong critical thinking skills and a high sense of creativity as it relates to brand development.

Responsibilities

  • Develop and implement marketing campaigns by conducting customer research, preparing strategies, and coordinating deliverables according to department objectives and expectations
  • Assist in coordinating local, regional and national events by identifying and assembling exhibitor requirements, developing delivery schedules and coordinating post-show follow through
  • Create, deliver, edit and optimize marketing content through website management, e-mail marketing, social media, press releases and various other media relations content
  • Assist in the creation of digital and print advertising campaigns
  • Plan, create, organize, update and maintain promotional materials, sales support materials and presentations
  • Create, deliver, analyze and report on customer surveys and feedback
  • Research and monitor media coverage, market presence and industry trends
  • Maintain promotional products/materials by planning orders, inventorying stock and verifying receipt
  • Maintain merchandise by determining product mix, entering and fulfilling website orders, and inventorying stock
  • Participate in, and contribute to, creative marketing sessions and department meetings
  • Provide support to the marketing department through other tasks and projects as assigned

Qualifications

  • Knowledge of marketing principles and strategies
  • Social media savvy on multiple networks  (Facebook, Twitter, Google+, YouTube, Instagram, LinkedIn)
  • Social media marketing platforms (HootSuite, SproutSocial, etc)
  • E-mail marketing (Constant Contact, Mail Chimp, etc)
  • Adobe Creative Suite (Illustrator, Photo Shop, InDesign) or other related design software experience
  • Proficient in Microsoft Office with intermediate to advanced working knowledge of Excel and PowerPoint
  • Prior experience utilizing CMS and/or social media platforms in a business setting preferred
  • Basic HTML/CSS a plus
  • Proof reading and editing
  • Strong written and verbal communication skills
  • Strong interpersonal skills with the ability to work with multiple departments
  • Strong organization skills with ability to prioritize time-sensitive projects and last minute requests
  • Energetic and creative personality with an eye for design
  • A desire to contribute to the marketing team’s success

Schedule
Full-time, Monday-Friday, based in Yakima, WA.


Accounts Payable Clerk

Yakima Chief-Hopunion seeks to recruit a full-time Accounts Payable Clerk. This position is responsible for compiling and maintaining accounts payable records.

Duties & Responsibilities:

  • Review all invoices for appropriate documentation and approval prior to payment.
  • Print and obtain signatures on all accounts payable checks.
  • Maintain all accounts payable reports, spreadsheets and corporate accounts payable files.
  • Assist Financial officers and department personnel as necessary.
  • Prepare cleared checks for storage.
  • Assist in monthly closings.
  • Prepare analysis of accounts, as required.
  • Perform filing and coping.
  • Perform other duties as assigned.

Requirements:

  • High school diploma or GED
  • Must have prior A/P experience, minimum 6 months
  • Excellent written and verbal communication skills
  • Advanced Microsoft office skills

Schedule:
Full-time, Monday - Friday, 8:00am - 4:30pm

To Apply:
Please download an application and apply in person, or e-mail a completed copy to lisa.garcia@ychhops.com.

Logistics Manager

Yakima Chief-Hopunion seeks to recruit a full-time Logistics Manager. This position is responsible for management and oversight of company logistics including shipping of finished product to customer and company storage facilities globally, receipt of purchased products internationally, and efficient movement of products internally.

Qualifications:

  • BS/BA degree preferred (preferably in Logistics Management, Supply Chain Management or Business Management).
  • Past experience in manufacturing environment with responsibility for logistics.
  • Firm understanding of manufacturing and distribution processes. 
  • Knowledge of lean manufacturing and continuous improvement principles and processes, and a passion for continuous improvement preferred.
  • Experience in shipping, both domestic and international, and/or supply chain management.
  • Prior experience negotiating with vendors. 
  • Understanding and following the product life cycle process.
  • Excellent communication skills (strong verbal and written required).
  • Customer service skills.
  • Travel may be required.
  • Leadership and teamwork skills.
  • Interpersonal skills (ability to effectively work with all levels from hourly to management).
  • Time management and multi-tasking skills.
  • Strong analytical and problem solving skills

Job Duties:

  • Provide management and oversight to all company shipping and transportation logistics.
  • Analyze current shipping and transportation costs for the purpose of achieving optimal efficiency.
  • Ensure that finished products get to customer in a timely and accurate manner.
  • Negotiate with shipping and transportation vendors to get greatest value for the company.
  • Work with Supply Chain Manager and other company personnel to make sure product shipping schedule aligns with production planning.
  • Hire and manage personnel necessary to provide efficient shipping and logistics for the company. 
  • Maintain SOPs, perform routine maintenance to insure system integrity. 
  • Ensure all manufacturing procedures comply with government and ISO standards for food safety and quality.
  • Engage in LEAN and continuous improvement initiatives to improve costs and efficiency throughout our logistics and transportation processes.
  • Manage shipping and logistics for all company locations including Asia, Europe, North America and South America.
  • Assist finance and sales with inventory accounting when necessary.
  • Assure that company safety policies as well as federal, state and local safety and environmental regulations are observed.
  • Must adhere to all company policies.
  • Notify your supervisor if you identify or recommend ways to improve process efficiency.
  • Performs all other duties as assigned by supervisor or his/her designee.